PLAYBOOKS & GUIDES

Attendance Playbook

• Hero Attendance Playbook - Truancy Tracking made easy
• 4 Warning Signs a Student Will Struggle with Attendance

E-Learning and Hybrid Model Schooling Playbook

• Hero - Support for Remote Learning Environments
• Hero - Supporting Safety and Health Guidelines on Campus

Incentives Playbook

• Hero - INCENTIVES PLAYBOOK:
• Hero - INCENTIVES PLAYBOOK: Virtual Incentives
• Hero - INCENTIVES PLAYBOOK: In the Classroom
• Hero - INCENTIVES PLAYBOOK: Goals & Threshold
• Hero - INCENTIVES PLAYBOOK: Raffle Drawings
• Hero - INCENTIVES PLAYBOOK: Special Events

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Parent / Student Engagement

• Hero - Activating Student and Parent Accounts
• Hero - Activating Parent Accounts
• Hero - New Student App!
• Hero - Activating Student Accounts
• Hero - Enabling School Settings for Student and Parent Accounts
• Hero Parent App - Overview

Teacher Training / User Engagement

• Hero - SchoolMint University: Virtual Training for TEACHERS
• Hero - How to submit a support ticket for a Faculty/User upload
• Hero - Best Practices for Training Your Staff
• Hero User App - Overview

Re-launch / Onboarding

• SchoolMint Hero Relaunch Process
• Hero Webinar: Back-to-School Tips for Relaunch (2023)
• Hero Webinar: Back-to-School Tips for Relaunch (2022)
• Hero Sync Services Playbook
• Hero Fast Start Onboarding Hub
• Importing points for rollover / Bulk Import of positive points

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SOFTWARE SUPPORT

• Hero Support Program Overview
• Best Practices for Training Your Staff to Use Hero
• Hardware Instructions
• Monitoring Hero Reports
• Uploading Student Photos
• Tracking Students in Hero for Teachers, Staff, & Administrators

Other

• Incident Manager
• Submit a Hero Support Ticket
• Hero Student App - Overview
• Hero Highlights - February 2021
• Hero Highlights - January 2021
• Hero Highlights - March 2021

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