Whether it's the beginning of a new school year or you are re-energizing your efforts mid-year, use these resources for a successful Hero Relaunch.
Note: Last year's behavior tracking data will be cleared and archived between July 1st and July 15th.
Steps for a Successful Relaunch
Step 1 - Plan for Success
Utilize this Planning Toolkit as you meet with your team to ensure all plans and processes are in place before your Hero relaunch. Watch a previously recorded Hero Back-to-School Webinar for additional guidance and best practice tips for a relaunch.
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Step 2 - Update Your Account Behavior Codes and Actions can be updated for the new school year. Update your Bell Schedule and Active Terms to ensure access to accurate rosters. |
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Step 3 - User Updates Manage Your User List in Hero to ensure that new staff has proper access to the system and old users are deactivated. |
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Step 4 - Hardware Setup If you have purchased printers from Hero, refer to the Hardware Instructions to make sure that the devices are set up correctly. |
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Step 5 - Train Your Staff This Level 100 Training Course is for all users utilizing the Hero Access Portal on the web or mobile app to track student behaviors, comply with student actions, and view Hero reports. This Level 200 Training Course is for All Rights Users utilizing the Hero setup portal to make changes to the school's Hero configuration |
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Additional Resources Setup Automatic Email Notifications |
After a successful Hero re-launch, use this End of Term Checklist for important action items associated with a change in terms throughout the school year!
For additional assistance, please contact our Hero Support Team
Email: herosupport@schoolmint.com
Chat: Live Chat