Before launching Hero on your campus, ensure that all printers are set up correctly and functioning properly. Use resources to help with setup and testing, and contact the Hero Support Team for additional assistance. For mobile printers, follow manufacturer instructions for unpacking, updating firmware, and pairing to devices. For desktop scanners, follow manufacturer instructions for connecting, installing, and calibrating.
Mobile Printer - ZQ310
- Unpacking your ZQ310 Printer - Information from the manufacturer
- Updating your ZQ310 Firmware - Instructions
- Pairing your ZQ310 Printer to an iOs Device and Hero App - Video
- Pairing your ZQ310 Printer to an iOs Device - Instructions
- Pairing your ZQ310 Printer to an Android Device and Hero App - Video
- Pairing your ZQ310 Printer to an Android Device - Instructions
Desktop Scanner & Printer
- Connecting your Hero Desktop Printer - Video
- Installing your Hero Desktop Printer - Instructions
- Calibrating your Hero Desktop Printer - Instructions
- Installing and Configuring your LI2208 Bar Code Scanner
- Troubleshooting LI2208 Bar Code Scanner
- Recommended Hardware and Software Specifications
More hardware resources can be found here.
For additional assistance, please contact our Hero Support Team
Email: herosupport@schoolmint.com
Chat: Live Chat