This article is a guide on how to set up a Zebra ZQ310 Plus printer with the Hero Mobile App. It covers the following steps:
Step 1 - Identify your printer model:
You can confirm you have the Zebra ZQ310 Plus model by checking the front side of the printer:
Step 2 - Make Printer's Bluetooth Signal Discoverable.
2.1 Once you have confirmed you have the "Plus" model, you can continue by removing the battery from the printer and putting it back into the printer after 5 seconds:
2.2 After you have put the battery unit back into the printer, you must wait until the battery green LED lights stop flashing on the front side of the printer:
2.4 Once the battery LED lights have stopped flashing, you can proceed to turn the printer on,
2.5 Wait until the power button ring light has stopped flashing, and then hold the "Feed button" next to the power button, hold it for 8 to 10 seconds until the Bluetooth icon becomes visible on the front panel of your Zebra ZQ310 Plus printer.
2.6 Once the Printer's Bluetooth is discoverable, the Bluetooth icon becomes visible:
Step 3 - Connect ZQ310 Plus to the Hero Mobile App
3.1 Go to your phone or tablet Bluetooth Settings and connect your mobile device to your mobile printer.
3.2 Open the Hero Mobile and click on the hamburger button at the top left corner.
3.3 Then click on Printer Setup.
3.4 On printer setup, click on the (ADD NEW PRINTER) blue button, and then select your printer, and choose 2 inches as the paper size.
3.5 Once you have selected the printer, click on (PRINT TEST PASS). If your printer prints the short test pass means that it is ready to be used in combination with the SchoolMint Hero mobile app.
For additional assistance, don't hesitate to get in touch with our Hero Support Team:
Email: herosupport@schoolmint.com
Chat: Live Chat