Watch this video to easily pair your ZQ310 Mobile Printer to your IOS device
Unpacking your new printer
View this video to review the contents of your new ZQ310 printer shipment: https://www.zebra.com/us/en/support-downloads/printers/mobile/zq320.html
Please Note: The ZQ300 SERIES AC TO USB ADAPTER is sold separately. Part # Zebra (PWR-WUA5V12W0US) POWER SUPPLY-100-240 VAC, 5 V, 2.5 A WITH US PLUG.
Please visit the manufacturer's web site to view other helpful How-To videos: https://www.zebra.com/us/en/support-downloads/printers/mobile/zq320.html#dynamicvideolist_563
Pairing the printer to your device with Bluetooth
Ensure that your Zebra printer is on. Make sure that your printer is not currently connected to any other device.
Step 1 - Turn on your mobile device's Bluetooth receiver. In iOS, this can be done from the Settings app. Select Bluetooth from the Settings menu and then use the switch to turn Bluetooth on.
Step 2 - Find and select your Zebra printer in the list of available devices. You can identify the correct device from the list by finding the serial number (S/N) on the Zebra printer's label. Tap the entry on your mobile device that matches your printer's serial number. If you have connected to this printer before, you will find the entry under MY DEVICES - otherwise, it will be under DEVICES.
Step 3 - Ensure that the connection was successful. When your printer is connected to your mobile device, the blue indicator light on the printer will turn on. Additionally, the entry in your settings for your printer will now be listed under My Devices as Connected
Setting the printer on the Hero App
This process must be done after connecting the printer through Bluetooth on the device settings.
1. Open the Hero App and log in with your account email and password.
2. On the app's menu, go to Printer Setup:
3. Pair the new printer by choosing the model.
Your printer should now be ready for use.
Support and hardware repairs for Zebra hardware is covered by the manufacturer's warranty policy. Please view full warranty information here: https://www.zebra.com/us/en/support-downloads/warranty/product-warranty.html
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