Watch this video to easily connect your ZQ310 mobile printer to an Android device
Unpacking your new printer
View this video to review the contents of your new ZQ310 printer shipment: https://www.zebra.com/us/en/support-downloads/printers/mobile/zq320.html
Please Note: The ZQ300 SERIES AC TO USB ADAPTER is sold separately. Part # Zebra (PWR-WUA5V12W0US) POWER SUPPLY-100-240 VAC, 5 V, 2.5 A WITH US PLUG.
Please visit the manufacturer's website to view other helpful How-To videos: https://www.zebra.com/us/en/support-downloads/printers/mobile/zq320.html#dynamicvideolist_563
Pairing your Zebra iMZ220 or ZQ310 mobile printer to an Android device
Note: Depending on what version of Android you are running, the icons and screens may look a little different than your screen, but the instructions are the same across all Android versions.
(instructions using Android 7.1)
- From the Home screen, tap Apps.
- Tap Settings > Connections.
- Tap Bluetooth.
- Verify that Bluetooth is turned on:
- Your device scans for and displays the IDs of all available Bluetooth devices in range. If your mobile device stops scanning before your Bluetooth device is ready, touch Search for devices.
- Touch the ID of the Bluetooth device in the list to pair with it. Usually, for Zebra Printers the device name starts with XXXX, and the serial number:
- Follow the instructions to complete the pairing:
- If you’re prompted to enter a passcode, try entering 0000 or 1234 (the most common passcodes), or consult the documentation that came with the device.
- If the pairing is successful, your printer connects to the device.
Setting the printer on the Hero App
This process must be done after connecting the printer through Bluetooth on the device settings.
1. Open the Hero App and log in with your account email and password.
2. On the app's menu, go to Printer Setup:
3. Pair the new printer by choosing the model.
Your printer should now be ready for use.
For more assistance:
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