Hero - App Clearing Data Cache

• Android: Clear App Data Cache
• TC51: Clear data and cache
• iOS: Delete and reinstall the app.
• MC40: Clear Cache and Data
• Support: Contact Hero Support Team 

Clearing the Data Cache on a TC51

1. Open the Settings of your Android Device.

2. Scroll down and tap on Apps located under the Device Header

3. In the All Apps section, scroll down to the Hero App and tap on it

4. In the Hero App info screen tap on Storage.

5. Tap the Clear data button 

6. Tap the Clear cache button.

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Clearing the Data Cache on an Apple Device (iOS)

1. Apple devices currently have very limited ability to delete the cache that the App uses. The only current solution to ensure that the Data App Cache is cleared on an iOS device is to delete the app and then reinstall it.

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Clearing the Data Cache on an MC40
Open your Settings menu and tap on App.

Clearing App Cache & Data

Tap on the app that you wish to reset. Then tap on the Hero App

Scroll to the bottom of the Hero App Info tap on Clear Cache and then Clear Data.
Click on OK to confirm clearing the App Data for the app.

For additional assistance, please contact our Hero Support Team

Email: [e-mail]

Chat: Live Chat