These are the recommended configurations for using the Hero App or Hero Hardware on your wireless network. For full hardware specifications, please visit the manufacturer's website:
- Zebra Model MC40 Mobile Computer: https://www.zebra.com/us/en/support-downloads/mobile-computers/handheld/mc40.html
- Zebra Model TC51 Mobile Computer: https://www.zebra.com/us/en/support-downloads/mobile-computers/handheld/tc51.html
Many Schools will have an internal and well as guest wireless network. Hero recommends that you avoid using your guest network. Many school guest networks are throttled and have proxies in place that restrict content and require that you open an internet browser and agree to the school's usage policy.
Additionally, the following websites should be whitelisted on your wireless network to allow proper functionality.
www.google-analytics.com
*.intercom.io
di37jvg7iglxw.cloudfront.net
js.intercomcdn.com
s3.amazonaws.com
cdn.walkme.com
fonts.googleapis.com
*.heropowered.com
For additional assistance, please contact our Hero Support Team
Email: herosupport@schoolmint.com
Chat: Live Chat