Integrating Tardy data for Write back to SIS
This article provides a guide on integrating tardy data from Hero back into your School Information System (SIS). This involves enabling a setting on the Hero dashboard, selecting the appropriate tardy code, entering the corresponding SIS code, adjusting the bell schedule, and sending a request for tardy integration to herosupport@schoolmint.com. The Hero Support Team will then work with your district IT to set up the connection. Note that this integration only works with one schoolwide bell schedule.
It is possible to write tardy data from Hero back to your SIS if 1) your district supports this and helps set it up, and 2) your SIS is capable of receiving the files. Follow these steps to write back your school tardies.
Visit https://setup.heropowered.com
On the Dashboard, enable "Use Classroom Period for Trac-Entry Export"
Next, Click on the Trac Code icon on the left menu
Select your Tardy Code and go to the LAST TAB on the right, External Events
Enter the code from YOUR SIS (For example T for Tardy or TU for Tardy Unexcused)
(Note: this must match your SIS code as it appears for the tracked behavior)
Then, you will click on the Bell Icon to adjust your Bell Schedule removing all transition time gaps if they exist
Lastly, please send the name of your district data contact and a request for tardy integration to herosupport@schoolmint.com
Our customer care team will reach out to your district IT to set up the connection. Once it is established, you will troubleshoot this in collaboration with your district IT and your customer success specialist. It is always a good idea to have specific example students for the support team if you are having sync issues.
What if my sync isn't working?
Send sample student examples to herosupport@schoolmint.com
I have different bell schedules for each grade level. Can I write back tardy data?
No! Hero tardy integration only works with one schoolwide bell schedule which must be set every day in order to ensure the write-back is successful.
For additional assistance, please contact our Hero Support Team
Email: herosupport@schoolmint.com
Chat: Live Chat