This article provides a step-by-step guide to creating a positive behavior code in Hero. It involves logging into the Hero Setup Portal, viewing current behavior trac codes, adding a new behavior code with a short name and description, making the code active and fast track enabled, setting the type as positive, adding a point value to the code, creating a new action if none exists, naming the action, unchecking the Enable Reactions box, and selecting the new action as the default.
Building out a positive behavior code in Hero is simple. You may watch this video tutorial, or follow the instructions below.
Step 1: An All Rights User may log in to the Hero Setup Portal.
Step 2: Select the Trac Codes pencil icon from the left menu to view the list of your current behavior trac codes.
|Step 3: Select the blue + button to add a new behavior code.
Step 4: Create a Short Name and Description for the behavior code.
The Short Name is limited to 10 characters, whereas the Description may have more.
Step 5: Make the code Active and Fast Track Enabled. Set the Type as Positive.
Step 6: Select the Actions tab to add a point value to this positive behavior code.
|Step 7: Add Your First Action
|Step 8: If you have never created an action for a positive behavior code, create a new action by selecting the blue + button.
Step 9: Name your action and UNCHECK the Enable Reactions box.
Step 10: Select the new action name from the drop-down menu.
Select: Make this the default action.
Adjust the point value you would like to add.
Leave all other settings alone and select SAVE.
For additional assistance, please contact our Hero Support Team
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