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Editing Actions on an Existing Track Code

  • Updated
  • The article explains how to edit a code with a progressive matrix in Hero, a school behavior management system.
  • The article warns about the implications of editing or deleting an action or a code that has data tied to it, such as changing the assigned action retroactively or deleting all the entries associated with the code.
  • The article recommends deactivating the original code and creating a new one with the updated matrix as the best practice.
  • The article provides contact information for the Hero Technical Support Team.


Learn about implications and best practices for editing a code with a progressive matrix.

Please note: This article is intended for users with access to the Setup portal.

What's included in this article:

Implications of Editing a Code

If you have created a code with a progressive matrix and need to make edits, there are several considerations to be aware of:

  • If the code's progressive matrix has data tied to it (i.e. students have earned the actions built into the code), you cannot delete an action to update the matrix.
  • If you edit/change an action; it will retroactively make the changes. For example: If you change an action (i.e., change lunch detention to after-school detention), your new action (after-school detention) will show as the assigned action even though it was originally logged as a lunch detention.

Best Practice Recommendation

The best practice we recommend for making edits is to deactivate the original code by removing the active check in the setup portal, and then create a new one with the new matrix.

TracCode1.png

Deleting Actions & Codes

Although you cannot delete an action that has data tied to it, you can delete a code. When you delete a code, you are deleting all of the entries associated with it.

For example:

  • Deleting a redemption code would return points to students.
  • Deleting a track code would delete all of the entries associated with the code, and no longer be visible on reports or students' behavior history.

 

For additional assistance, please contact our Hero Support Team

Email: herosupport@schoolmint.com

Chat: Live Chat

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