We are thrilled to be partnering with you! Watch this brief video to learn more about the Hero Onboarding experience, what you can expect, and best practices for planning a successful Hero implementation.
Planning Tools
Utilize these resources as you meet with your team to ensure all plans and processes are in place before your Hero launch! |
Steps of the Hero Onboarding Process
|
Step 1 - Pre Launch Planning Form Select your product type below. |
|
|
Step 2 - Kick Off Call Schedule with your CS team contact! |
|
|
Step 3 - Champion Training Schedule with your CS team contact! |
|
Step 4 - Hardware Setup |
||
Step 5 - Train Your Staff |
||
Step 6 - GO LIVE! Parent/Student Engagement Guide
|
Ongoing Support
Customer Success Getting started, periodic check-ins, end-of-year reviews, and best practice consulting. Technical Support Troubleshooting, hardware, and technical support. herosupport@schoolmint.com Renewals and Hardware Purchases Quotes, terms, and new orders: orders@schoolmint.com |
Join our Professional Learning Community to collaborate Hero ideas and best practices with Hero schools across the country. Invite the rest of your staff to participate as well!